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Table of Contents
Getting started with Elevate services
Introduction
If you're trying out your new services for the first time, congratulations and welcome! You'll be excited to see all of the features available within the various aspects of your new services.
You should have received Elevate user credentials consisting of a username and password. This information will be necessary to utilize the applications listed below.
There are three links next to each device type. Each of the apps serves a different purpose:
Elevate
Provides voice calling, text messaging/chat, voicemail management, and related settings.
Online Meeting
Provides video conferencing and meetings, as well as voice conferencing. Includes dial-in number to provide to participants that are unable to use a device.
ShareSync
Provides file synchronization and backup automatically once installed.
Mobile Phones and Tablets
Apple iPad and iPhone
Elevate (Phone, SMS, Voicemail) Online Meeting (Video and Voice Conferencing ShareSync (File Backup/Sharing)
Android Tablets and Mobile Phones
Elevate (Phone, SMS, Voicemail) Online Meeting (Video and Voice Conferencing ShareSync (File Backup/Sharing)
Microsoft Windows based devices
Elevate (Phone, SMS, Voicemail) Online Meeting (Video and Voice Conferencing ShareSync (File Backup/Sharing)
Apple macOS (iMac, MacBook, Mac Mini, Mac Pro)
Elevate (Phone, SMS, Voicemail) Online Meeting (Video and Voice Conferencing ShareSync (File Backup/Sharing)
Getting Started with Applications
You'll probably be better off just installing the application and trying out the features for yourself to try to learn what you can do. However, there are some extensive resources for learning about the functionality as well. See the appropriate link below.
Resources for the Elevate software for desktop and laptop computers
Resources for the Elevate software for mobile and tablet devices
Administrator control panel access
If you were provided with (or already configured) administrative credentials, then you can access the Control Panel here.
